Who we are
Shop & Beyond follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, Shop & Beyond uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Google DoubleClick DART Cookie
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Refund & Exchange Policy
All claims must be submitted to us within 48 hours of receiving the items through email or whatsapp only. No claims can be made over the phone or our offices as we go through a thorough evaluation process.
In case of wrong order delivery, missing, torn and damaged, the customer can exchange after a claim submitted to us within 48 hours from the delivery time; in addition to the picture of the damaged, torn and sealed item. Note that in case of claim submission after the mentioned deadline, the customer request will be declined automatically.
Items not sealed cannot be exchanged. Do not open your items if you have an issue with them as we cannot return any unsealed or opened item/package.
We hold the right to accept or decline refund/return of the order, after a careful evaluation by our team.